Who will my therapist be?

Online-Therapy.com is a leading provider of internet-based psychological support, specialized in Cognitive Behavioral Therapy (CBT). Our platform is staffed by a team of experienced consultant therapists, cognitive behavioral therapists, practitioners, and support staff, all working collaboratively to deliver emotional support and mental health solutions accessible from anywhere in the world.

What makes Online-Therapy.com unique?

Our services are built around the principles of Cognitive Behavioral Therapy, a well-regarded and widely-used approach in psychotherapy. CBT is particularly effective for treating a variety of mental health issues such as anxiety, depression, and stress by helping individuals identify, challenge, and overcome dysfunctional thoughts, behaviors, and emotional responses.

Comprehensive online therapy program

Besides weekly live therapy session(s) with your therapist, your subscription also includes unlimited communication with your therapist through messaging and worksheets (Monday-Friday), along with access to your daily journal, activity plan, yoga and meditation videos, and tests to track your progress. Upon enrolling in our online therapy services, you will gain access to an extensive therapy program structured into eight detailed sections. These sections are crafted to equip you with the necessary knowledge and practical tools to tackle your mental health challenges. Content delivery is versatile, featuring video guidance from Dr. Elizabeth Lombardo, PhD, along with audio and text options to cater to different learning preferences.

Flexible subscription plans

• Basic Subscription: This plan is ideal for those seeking foundational resources without the need for live sessions. It includes unlimited text messaging with your therapist Monday to Friday, daily journal access, customizable activity plans, and additional resources like yoga and meditation videos, as well as progress tracking tests.
• Standard Subscription: This is our most popular plan. Elevate your therapy experience, get everything in the basic subscription plus one 45-minute live session per week, available through video, voice, or messaging, depending on your preference.
• Premium Subscription: For the most comprehensive support, this subscription offers everything in the basic subscription plus two 45-minute live therapy sessions per week, enhancing your ability to work through issues with more frequent direct contact with your therapist.

Benefits of our online therapy

The flexibility of our service allows you to access your therapy tools anytime, anywhere, making it easier to integrate mental health care into your daily routine. The anonymity and convenience of online therapy also remove many of the barriers associated with traditional therapy, such as travel and time constraints.

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This section outlines the benefits and features of online therapy, helping you determine if it’s the right choice for your mental health needs. Here’s why Online-Therapy.com could be right for you:

Evidence-based approach

Our therapy practices are grounded in Cognitive Behavioral Therapy (CBT), a proven and well-researched method for addressing a variety of psychological issues. CBT helps you manage your problems by changing negative patterns of thinking or behavior. Discover more about the benefits of CBT and how it can help you.

Qualified and experienced therapists

Our team, led by Katrina Bowen (LPC), consists of highly qualified professionals with extensive academic and practical experience in mental health. Together, they have helped thousands of individuals navigate and overcome their life challenges. Read what our clients have to say about their transformative experiences.

Comprehensive support

Online-Therapy.com offers more than just live sessions with your therapist. Our comprehensive service includes our 8 sections online therapy program, daily communication with your therapist, structured guidance, and practical tools like activity plans and daily journals. We also provide follow-ups to monitor your progress, along with supplementary resources such as yoga and meditation videos. This holistic support system is designed to foster sustained improvement and well-being.

Cost-effective

Our online therapy sessions provide even more day-to-day support compared to traditional therapy, at a fraction of the cost. This makes professional online mental health support more accessible and affordable.

Accessible, convenient and time-saving

There’s no need to commute or wait in a therapist’s office. Our services are accessible wherever you are in the world, saving you time and making therapy fit easily into your lifestyle. This makes it an ideal solution for those with busy schedules or limited access to traditional therapy resources.

Private and anonymous

With Online-Therapy.com, your privacy is paramount. You can receive help without ever having to appear in a public waiting room or face-to-face with a therapist, which is a significant relief for many. This service is truly beneficial for those who prefer to keep their mental health matters entirely private.

Secure and confidential

We ensure that all your interactions with your therapist and all personal information that you share, are securely encrypted. Ensuring that your personal details and therapy sessions remain confidential and protected. Only you and your therapist have access to the information shared and discussed.

Ready to begin a new journey?

With our expert team, proven methods, and supportive tools, Online-Therapy.com is equipped to help you achieve mental wellness. If you’re ready to take control of your mental health in a private, convenient, and secure way, click below to get started with us today.

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Effectiveness of online cognitive behavioral therapy

Online therapy has proven to be a highly effective medium for delivering mental health support. Research consistently shows that online Cognitive Behavioral Therapy (CBT) matches the effectiveness of traditional in-person therapy. At Online-Therapy.com, our therapeutic approach is rooted in CBT, offering you the information, tools, and personalized guidance necessary to tackle your challenges with the aid of a dedicated therapist. Learn more about CBT online.

Our platform has successfully aided thousands in overcoming their psychological difficulties. We pride ourselves on an average customer satisfaction rating of 4.7 out of 5 stars, reflecting the positive impact our program has made. Read what others have to say about their experiences and the impact therapy with us has had on their life.

Start your journey towards a new you today

With Online-Therapy.com, effective and personalized mental health support is just a click away. Start communicating with your therapist today.

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At Online-Therapy.com, we place the utmost importance on the privacy and security of your data. Our online services are meticulously designed to not only meet but exceed the standards set by the Health Insurance Portability and Accountability Act (HIPAA). Below we will show you how we protect your information.

Ensuring your privacy and security

• Robust encryption: All communications between you and your therapist, including audio, video, and chat messages, are secured with end-to-end best-in-class 256-bit encryption.
• Protected health information: We host all personal health information behind a secure 3-tier web application architecture, incorporating multiple safeguards and controls to ensure the highest levels of data security.
• Database security: All our databases are encrypted at rest with industry-leading encryption techniques to prevent unauthorized access.
• Data retention and deletion: Your account and all submitted information are automatically slated for deletion two years after submission. However, you can adjust this timeframe or delete your account immediately from your privacy settings. Adjust your privacy settings »

Begin your therapy with confidence

At Online-Therapy.com, your mental health and privacy are our priorities. Click below to get started securely and explore the benefits of our HIPAA-compliant online therapy platform.

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Absolutely! Online-Therapy.com recognizes the importance of privacy in therapy. Our platform allows you to maintain anonymity, which can make the therapeutic process less intimidating than traditional settings.

Privacy in therapy: Your choice, your control

Here’s how we ensure your anonymity and safety:

• Nickname use: You can choose a nickname, which is the only identifier your therapist will use to communicate with you. This feature helps you feel more comfortable and secure during your sessions, avoiding the exposure you might experience in a waiting room or therapist’s office.
• Emergency contact protocol: While maintaining your anonymity, we do require emergency contact information to ensure your safety. This information is securely stored and only accessed if your counselor has concerns about your or someone else’s immediate safety.

Start your private therapy journey

Are you ready to explore therapy with the assurance of anonymity? Online-Therapy.com provides a safe and private platform where you can express yourself freely. Click below to start your journey with the comfort of knowing your identity is protected.

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Are you a qualified therapist looking to expand your practice with flexible, home-based work hours? Online-Therapy.com is actively seeking new practitioners to join our online therapy network. Below we will outline the qualifications and steps needed to become part of our team.

Qualification criteria

• Therapy orientation: Proficiency in Cognitive Behavioral Therapy (CBT) is required.
• Educational qualifications: You should hold a degree such as MA, MS, MSW, PsyD, or PhD in counseling, social work, clinical psychology, or a related mental health field.
• Professional experience: A minimum of 3 years or 2000 hours in providing counseling services is necessary.
• Licensing and accreditation:
• In the US: Must be licensed by a state board (LCSW, LMFT, LPC, PsyD, or similar) and possess a National Provider Identifier (NPI) Number.
• In the UK/Ireland: Full accreditation with BABCP, BACP, BPC, COSCA, IACP, NCPS, PSI, UKCP or similar is required.
• In Australia: Full accreditation with AASW, ACA, AHPRA, ARCAP, PACFA or similar is required.
• In Canada: Full accreditation with ACSW, ACTA, BCACC, BCCSW, CCPA, CPCA, CPA, CCTNB, CRPO, NBASW, NSCCT, OCSWSSW, SASW, QCA or similar is required.
• Insurance requirements: You need to have a professional malpractice liability insurance policy with minimum coverage limits of $1,000,000/$3,000,000 or equivalent for your country.
• Professional conduct: No disciplinary actions should have been recorded against you in the past ten years.
• Internship and supervision: We do not accept interns or candidates who require supervision.

Enhance your career with Online-Therapy.com

Join our network and enjoy the benefits of working from home, at hours that suit you best. Visit our Therapist section to learn more and start your application process.

Online-Therapy.com is dedicated to improving mental health through cognitive behavioral therapy (CBT), a widely recognized and effective psychotherapeutic technique. CBT helps you to identify, challenge, and overcome your dysfunctional thoughts, behavior, and emotions. This overview explains what’s included in our therapy services.

Structured CBT online therapy program including live therapy sessions

Our entire program is built around the principles of CBT. When you sign up, you gain full access to our comprehensive online therapy platform, which includes:

• Live therapy sessions: Depending on your subscription level you get access to weekly live therapy session(s).
• Standard subscription: Includes one 45-minute live therapy session per week.
• Premium subscription: Includes two 45-minute live therapy sessions per week.
• Basic subscription: Does not include live therapy sessions; suitable for those who prefer self-guided therapy with therapist support via messaging and worksheets.
• Eight interactive sections: Each section is designed to help you work through different aspects of your challenges. These sections are guided by Dr. Elizabeth Lombardo and are accessible in various formats (videos, audio, and text)—providing a flexible learning environment that caters to different learning preferences.
• Therapeutic tools and resources: Your subscription gives you unlimited access to communicate with your therapist through messaging and interactive worksheets, available Monday to Friday. Additionally, you can utilize tools such as your daily journal, activity plan, yoga and meditation videos, and tests to monitor your progress.

Choose your path to mental wellness

Whether you’re looking for comprehensive support with live sessions or prefer a more self-guided approach, Online-Therapy.com has a plan that fits your needs.

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At Online-Therapy.com, we offer different subscription plans designed to meet various needs and budgets, making therapy accessible to all.

Our subscription rates start at just $48 per week. This rate includes a 20% discount for your first month, offering significant savings compared to traditional in-person therapy sessions. Our subscription plans:

• Basic subscription: Provides daily support without live sessions, ideal for those who prefer a self-guided approach.
• Standard subscription: Includes one 45-minute live therapy session per week.
• Premium subscription: Offers two 45-minute live sessions per week for more intensive support.
• Couples therapy: Includes one 45-minute live therapy session per week with your partner and your therapist. Learn more about couples therapy options »

Besides live sessions, each plan includes daily support (Monday through Friday) from your dedicated therapist, and effective therapy tools like worksheets, your journal, and yoga videos.

To ensure flexibility, you can easily upgrade, downgrade, or cancel your subscription at any time with just a few clicks. All plans are billed monthly.

Payment methods and financial aid

We accept a variety of payment methods, including major credit/debit cards and PayPal. If affordability is a concern, we encourage you to apply for financial aid during checkout to help make therapy more accessible.

Ready to start your therapy journey?

Choose the subscription plan that best suits your needs and take advantage of our 20% first-month discount today. At Online-Therapy.com, we’re committed to providing flexible and affordable solutions for everyone seeking mental wellness.

The time commitment needed for effective online therapy varies based on individual needs and preferences.

Therapy is a personal journey that involves unpacking and altering lifelong patterns and behaviors. For some, this might mean dedicating several hours per day to work through the therapy program’s components, including live therapy sessions, messaging your therapist, worksheets, videos, and journaling. Others may find that a few hours each week is adequate to make significant progress. Learn more about our different subscription plans that suit individual needs and schedules.

Finding your own therapy rhythm

It’s crucial to approach therapy with an understanding that change is a gradual process. The depth of change required to modify established negative behaviors that have been built up over a lifetime requires patience and persistent effort. The more time and practice you invest in your therapy, the more profound and lasting the transformation can be.

If you feel the time is right, our therapists are ready to help guide you back on track with your mental health.

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At Online-Therapy.com, we cater to a wide range of needs, which can influence how long you might choose to use our services.

Initial recommendation

We typically recommend that new clients commit to at least one month of therapy. This duration allows you ample time to familiarize yourself with the therapeutic process, work with your therapist to identify and address issues, start developing strategies for improvement, and get to know the different parts of the platform.

Varied client needs

The right duration for therapy can vary greatly depending on your specific circumstances and goals. Some clients find that a few weeks of guidance are sufficient to regain their footing, while others may benefit from longer-term support to thoroughly work through more complex issues.

Long-term engagement

For those facing ongoing challenges or who wish to explore deeper aspects of their mental health, staying engaged with therapy for an extended period, such as a year, might be beneficial. Long-term therapy provides a sustained space to learn and apply coping mechanisms, leading to profound personal growth and stability.

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Definitely! It’s designed to be user-friendly and accessible to all.

Designed for accessibility

Online-Therapy.com is committed to making mental health support accessible to everyone, including those with minimal computer skills. Our platform is intuitive and easy to navigate, ensuring you can benefit from our services without technological hurdles.

Immediate support available

Should you need any assistance while using our services, help is just a click away. Simply click on the "live chat" button for immediate support and guidance from our friendly customer service team.

You can do this! Don’t let limited computer skills deter you from seeking the help you need. Our platform is straightforward, and help is always at hand. If you’re ready to begin your therapy journey in a user-friendly environment, click below to get started with Online-Therapy.com. Let us support you in taking the first steps towards a healthier, more fulfilled life.

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Right away! You get immediate access after registration.

Upon signing up and completing your payment at Online-Therapy.com, you will instantly gain full access to our comprehensive online therapy program. This includes immediate communication with your assigned therapist. You can begin by writing comments on interactive worksheets, sending direct messages, or scheduling a live therapy session, which is available in various formats including video, voice, or text messaging.

Online therapy is designed to be flexible and accessible, allowing you to start your therapy journey without any delays. Whether you’re at home, at work, or on the go, our platform ensures that your therapeutic support is always just a click away. Our goal is to provide you with a seamless and supportive experience right from the start.

Our therapists are trained in cognitive behavioral therapy (CBT), which is an effective approach to treating a wide range of psychological issues. By starting promptly, you can take the first step towards understanding and managing your thoughts, feelings, and behaviors in a healthier way.

Start your therapy journey today

Ready to transform your mental health with the support of professional therapy? At Online-Therapy.com, we’re committed to providing you with immediate access to therapy tools and professional support. If you’re eager to begin exploring the benefits of cognitive behavioral therapy, follow the link below to get started with us today.

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At Online-Therapy.com, we currently do not offer the option to put your subscription on hold. However, we understand that life can be unpredictable, and you may need to take a break from therapy for various reasons. To accommodate this, we have a straightforward process in place to ensure you can pause and resume your therapy seamlessly without losing any value.

Steps to pause your therapy

1. Cancel your subscription: To prevent any unwanted charges, you should cancel your subscription first. This can be done easily through your account settings.
2. Reactivating your subscription: When you’re ready to return to therapy, simply contact our support team. They will assist you by reinstating any unused pre-paid days to your account, ensuring that you don’t lose out on the time you’ve already paid for.
3. Resuming therapy: Once your pre-paid days are used, you can re-subscribe to your previous plan or choose a new one that better fits your current needs.

We understand that circumstances change, and you might need to pause or stop your therapy for various reasons. Our easy cancellation process is designed to respect your choices and make transitions as smooth as possible.

Easy cancellation process

To cancel your subscription, simply follow these steps:

• Access your subscription details: Log into your account and navigate to the subscription section. Here, you can view all details related to your current plan.
• Cancel with a click: Within your subscription details, you’ll find the option to cancel. Just click the button and follow the instructions to terminate your subscription immediately — no questions asked.

Considering your options?

If you’re thinking about cancelling but have questions or need assistance, please contact us. We’re here to ensure that your experience with Online-Therapy.com meets your needs, every step of the way.

At Online-Therapy.com, we handle refund requests on a case-by-case basis, ensuring fairness and consideration for each unique situation.

Refund Eligibility and Process

Refund requests must be made within 90 days of the charge date as shown on your bank statement.

Here’s how we address different scenarios:

• Non-refundable services: Certain services are not eligible for a refund, including:
• Live sessions: Any sessions that have taken place.
• Missed sessions: Sessions missed by the client.
• Late cancellations: Sessions canceled less than 24 hours before the scheduled start time.
• Messaging and worksheet communication: Interactions that have already occurred between you and your therapist.
• Submitting a refund request: If you believe your situation warrants a refund, please contact our support team to discuss your case. We are committed to understanding and addressing your concerns.

Preventing Unwanted Charges

To avoid future charges, you can cancel your subscription at any time. Simply click here to cancel your subscription and follow the instructions to cancel your plan smoothly.

Questions or Concerns?

If you have any questions about our refund policy or need assistance with the refund process, please contact us. Our team is here to help ensure that your experience with Online-Therapy.com is satisfactory.

Choosing the right therapist is crucial for a successful therapy journey. At Online-Therapy.com, we simplify this process by assigning a personal therapist based on your specific needs and profile details.

Getting matched with your therapist

Once you sign up, our system carefully matches you with a therapist who best fits your requirements. Here’s how it works:

• Personalized matching: Based on the information you provide in the sign-up process, we assign a therapist who has the expertise suited to your situation.
• Therapist credentials: All our therapists possess robust academic degrees, relevant licenses or certifications, and extensive hands-on experience.
• Easy access to therapist profiles: You can view your assigned therapist’s full profile via your dashboard by clicking on "Your Therapist" to learn more about their qualifications and therapeutic approach.

Switching therapists

If at any point you feel the need to change therapists, you can easily do so from your dashboard with just a click of a button, ensuring that your therapy experience is tailored to your comfort and satisfaction.

Meet your therapist today

Are you ready to embark on a personalized therapy journey? Sign up today, meet your therapist, and begin a path toward better mental health.

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At Online-Therapy.com, we understand the importance of building a stable and trusting relationship with your therapist. Once you sign up, we assign a personal therapist who will accompany you throughout your entire subscription.

Here’s what you can expect:

• Dedicated support: Your assigned therapist will be with you from the start to the end of your subscription, providing consistent support and getting to know your individual therapy needs deeply.
• Building trust: Having the same therapist throughout your journey ensures a stable environment where trust can grow, making it easier to work through personal issues effectively.
• Flexibility to change therapists: While continuity is key to effective therapy, we also recognize that finding the right therapist-client fit is crucial for your success. If you feel that a different therapist might be beneficial, you can change your therapist at any time. Simply go to "Your Therapist" in your dashboard and select a new one with just a click.

Are you ready to begin your therapy with a therapist who understands and supports your unique challenges? Sign up at Online-Therapy.com to be matched with a therapist today.

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Ensuring you have access to your therapist when you need it is crucial for effective therapy. At Online-Therapy.com, we accommodate your schedule by matching you with a therapist whose working hours align with your time zone.

Therapist availability

Here’s what to expect regarding your therapist’s online hours:

• Daily online presence: Your therapist is typically online for eight hours each day, Monday through Friday. This schedule provides ample opportunity for you to engage in sessions and communicate as needed through worksheets and messaging.
• Time zone matching: We make every effort to match you with a therapist whose working hours fit your local time zone, facilitating easier scheduling and consistent support.
• Customer service hours: In addition to therapist availability, our customer service team is available 24 hours a day, Monday through Friday. Whether you have questions about scheduling, billing, or using the platform, our team is ready to help ensure your experience is smooth and beneficial.

Connect with your therapist

Are you ready to engage with a therapist who is available during hours that suit your lifestyle? Sign up at Online-Therapy.com and start your therapy journey today.

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Effective communication is key to successful therapy. At Online-Therapy.com, we provide various ways for you to connect with your therapist, ensuring that your therapy experience is both flexible and accommodating to your needs.

Unlimited messaging and worksheets

Regardless of your subscription level, you will have unlimited access to your therapist through messaging and worksheets Monday through Friday. This allows for continuous support and the ability to address concerns as they arise during your therapy journey.

Live therapy sessions

In addition to asynchronous communication methods, our subscription plans include options for live therapy sessions, which vary depending on the plan you choose:

• Standard subscription: This plan includes one 45-minute live therapy session per week. You can choose to have these sessions via video, voice, or messaging, depending on your preference.
• Premium subscription: If you opt for more intensive support, the Premium plan offers two 45-minute live sessions per week, also available in video, voice, or messaging formats.
• Basic subscription: It’s important to note that the Basic subscription does not include live therapy sessions (only communications through messaging and worksheets). If live interaction with your therapist is important to you, upgrading to the Standard or Premium subscription will be necessary.

Flexible communication to suit your lifestyle

Whether you prefer writing down your thoughts, speaking directly, or a combination of both, Online-Therapy.com is equipped to meet your communication needs. Choose the subscription that best suits your therapy goals and start building a meaningful relationship with your therapist today.

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At Online-Therapy.com, we offer different subscription levels to cater to various needs and preferences, each including a specific number of live therapy sessions. These sessions are designed to provide you with real-time, interactive support from your therapist.

Our subscription plans

• Standard subscription: If you choose our Standard plan, you will receive one 45-minute live therapy session per week. This allows for consistent, scheduled interaction with your therapist to discuss progress, challenges, and strategies for improvement.
• Premium subscription: For those seeking more intensive support, our Premium plan includes two 45-minute live therapy sessions per week. This option is ideal if you feel you would benefit from more frequent therapeutic contact.
• Basic subscription: Please note that the Basic subscription does not include any live therapy sessions. This plan is best suited if you prefer to work independently or are seeking therapeutic guidance primarily through messaging and worksheets.

Flexible session formats

All live sessions, regardless of the subscription plan, can be conducted through video, voice, or messaging, depending on your comfort and technological capabilities. This flexibility ensures that you can choose the communication method that best suits your needs.

Choosing the right plan for you

Selecting the right subscription plan will depend on your specific therapeutic needs and how often you wish to engage directly with your therapist. Assess your own preferences and requirements to determine which plan will best support your mental health journey.

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At Online-Therapy.com, we understand how important it is to maintain a flow in your therapy process, especially when it comes to interactions with your therapist. This overview will help you understand the response times you can expect from your therapist and how our communication system supports your therapy journey.

Response times from your therapist

• Standard response time: You will typically receive feedback from your therapist within a maximum of 24 hours, Monday through Friday. This ensures that even though the worksheet and the messaging communication isn’t in real-time, you still receive prompt and consistent feedback on your entries and your messages.
• Faster replies: Often, your therapist will respond much quicker, sometimes within a few hours or even minutes, depending on their availability and the complexity of your worksheet entries and your messages.
• No scheduling required: The beauty of communicating through worksheets and messaging is that it does not require real-time interaction. You can write down your thoughts and read your therapist’s comments whenever it is convenient for you, making it easier to fit therapy into your busy schedule.

Live therapy sessions

In addition to worksheet and messaging communication, you can schedule live therapy sessions. These real-time sessions are available as video, voice, or messaging, providing versatile options to meet your needs.

• Standard subscription: Includes one 45-minute live therapy session per week.
• Premium subscription: Offers two 45-minute live sessions per week.
• Basic subscribers: Live sessions are not included in the Basic subscription. If live interaction is important to you, consider upgrading to the Standard or Premium plans for enhanced direct support.

Issues with response times?

If you experience delays or are not receiving timely responses from your therapist, please do not hesitate to reach out to us. Our goal is to ensure your therapy experience is smooth and beneficial.

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Online therapy offers several advantages over traditional face-to-face therapy sessions, especially when it comes to reviewing your therapy history. At Online-Therapy.com, you can easily access and review past messages and feedback from your therapist at any time.

Why reviewing past messages is beneficial

• Improved retention: During in-person therapy sessions, it can be challenging to recall all the details of the advice and feedback given by your therapist. Our online platform lets you revisit previous worksheet and messaging interactions with your therapist as often as needed, helping you fully absorb the information.
• Progress monitoring: Access to past interactions is not just about remembering what was said; it’s also a valuable tool for tracking your progress. You can review earlier messages and feedback to see how far you’ve come, noting improvements and areas that still need work.
• Enhanced reflection: Being able to look back at your therapy history aids in reflection and deeper understanding. It allows you to observe patterns and growth over time, enhancing the therapeutic process.

How to access previous worksheet and messaging interactions

Simply log into your dashboard on Online-Therapy.com and navigate to the worksheets section. There you’ll find all previous entries, along with messages and feedback from your therapist. This setup ensures you never lose track of valuable insights and advice, empowering you to progress effectively in your therapy journey.

Take advantage of comprehensive therapy tools

With Online-Therapy.com, not only can you engage in impactful therapy sessions, but you also benefit from having a detailed record of your journey accessible anytime. Start your therapy with us today and take full control of your mental health progression.

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At Online-Therapy.com, we understand that finding the right therapist is key to a successful therapy journey. If you feel the need to change your therapist, we make the process easy and straightforward.

To switch to a new therapist, simply follow these steps:

• Navigate to your dashboard: Log in to your account on Online-Therapy.com.
• Select a new therapist: Click on the swap icon () next to "Your Therapist" in your dashboard. This action will guide you through the process of selecting a new therapist who better fits your needs.

Ready for a new start?

Don’t hesitate to make a change if you feel that a different therapist could enhance your therapy experience. Our platform is designed to adapt to your evolving needs, ensuring that your mental health journey is as effective as possible.

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Yes, we do offer an affiliate program! If you’re interested in partnering with us, our program provides an excellent opportunity for mutual benefit. Here’s what you need to know:

Benefits of joining

• Compensation: For every new client you refer who joins Online-Therapy.com, you’ll be compensated starting at $150 USD per conversion.
• Discount for referrals: Additionally, each person you refer will receive a 20% discount on their subscription, making this a great deal for them as well.
• Larger websites and networks: If you represent a larger website or network, we have special arrangements that might interest you. Please contact us directly at affiliate (at) online-therapy.com to discuss further opportunities.

Join our affiliate program

Learn more about our online therapy affiliate program and sign up today! Start earning while helping others gain access to top quality therapy services.

At Online-Therapy.com, our online anger management program is generally approved by courts. However, as requirements can vary by jurisdiction, it’s important to verify compatibility with your specific court’s standards.

Before enrolling in our anger management program, we recommend contacting your court to confirm that our program meets their specific local criteria. This will help ensure that the therapy program you complete will be recognized by the court handling your case.

Our anger management program is designed to provide comprehensive tools and techniques to help manage and reduce anger effectively. It includes various therapeutic methods that are widely accepted and used in traditional and online settings.

Learn more about our program

Interested in learning more about how our online anger management can fit into your court requirements? Explore our anger management online program for detailed information on course structure and benefits.

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Many participants in our therapy programs are interested in receiving a certificate of completion, which can serve as proof of their commitment and progress.

To be eligible for a certificate of completion, you must meet the following criteria:

• Premium subscription: You need to be enrolled in our Premium subscription plan, which offers comprehensive support and resources.
• Active participation: Stay actively involved in the program for at least four consecutive weeks. This involves responding to worksheets or messages every weekday (Monday through Friday).
• Live sessions: Complete a minimum of four live sessions (phone, audio, or video) during the four-week period.

Counselor approval

After meeting the above requirements, the issuance of your certificate is contingent upon the approval of your assigned counselor. They will assess your engagement and progress throughout the program to determine if a certificate can be issued.

Requesting your certificate

If you meet all the requirements and wish to receive a certificate, please reach out to your counselor to request it. They will guide you through the process and provide any additional information needed.

Ready to prove your progress?

Enroll in our Premium subscription and actively engage in your therapy journey to qualify for a certificate of completion. This certificate can be a valuable asset for your personal and professional growth.

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Engaging in live therapy sessions is a crucial component of our service, offering real-time interaction with your therapist. Here’s a simple guide on how to schedule and start your live sessions, available in video, voice, or messaging formats.

Scheduling your live session

• Access your dashboard: Log in to your account and navigate to your dashboard. Here you will find all the tools and features you need to manage your therapy.
• Schedule the session: Click on “Live Sessions” within your dashboard to view available times and schedule your session. Make sure to book your session in advance to secure a time that suits you best.

Starting your live session

• Browser-based: All live sessions take place within your web browser. There is no need for your therapist to call your phone number, ensuring privacy and convenience. During your scheduled time, simply log into your dashboard and click on the “Live Sessions” link to start your session. Your therapist will be ready to connect with you through the chosen communication method (video, voice, or messaging).
• Device flexibility: You can use any device that suits you, whether it’s a smartphone, desktop, or laptop computer. Ensure that your device has a stable internet connection and, if required, a webcam and microphone for video calls.

Our subscription plans and number of live sessions included

• Standard subscription: Includes one 45-minute live therapy session per week.
• Premium subscription: Offers two 45-minute live sessions per week.
• Basic subscription: Live sessions are not included in the Basic subscription. If you want live sessions with your therapist, please upgrade to the Standard or Premium plans for enhanced direct support.

Live sessions are an excellent opportunity to engage deeply with your therapist and discuss your progress and concerns in real time. Be prepared with any questions or topics you wish to cover to make the most of your session time.

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At Online-Therapy.com, we understand that different people have different preferences for how they communicate. That’s why we offer a variety of formats for our live therapy sessions, ensuring that you can choose the method that makes you feel most comfortable and supported.

Available session formats

• Video sessions: Ideal for those who prefer a face-to-face interaction, video sessions allow you to connect with your therapist in a manner that closely resembles traditional in-person therapy.
• Voice sessions: If you’re more comfortable without the visual element, voice sessions provide the intimacy and immediacy of a phone call.
• Messaging sessions: For those who prefer writing or need more time to articulate their thoughts, messaging sessions offer a text-based alternative that can be less immediate but just as deep.

Our subscription plans

• Standard subscription: Includes one 45-minute live therapy session per week.
• Premium subscription: Offers two 45-minute live therapy sessions per week, giving you more time to delve deeper into your therapy goals.
• Basic subscription: The Basic subscription does not include live therapy sessions. This plan is suitable for those who may prefer a self-guided approach with support from worksheets and messaging.

Choosing the right plan for you

Each subscription plan is designed to accommodate different needs and lifestyles, allowing you to choose how often and in what format you wish to engage with your therapist. Whether you need the visual feedback of video, the convenience of voice, or the reflective space of messaging, our flexible session formats are tailored to meet your personal therapy requirements.

Ready to tailor your therapy experience?

Explore the various live session options we offer and select the subscription that best meets your needs. Start your therapy journey with Online-Therapy.com today.

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At Online-Therapy.com, we are committed to providing effective and accessible therapy services. However, it is important to note that we do have certain age-related restrictions and considerations.

Age restrictions

• 18 years and older: Our services are designed for adults, and you must be at least 18 years old to use our platform independently.
• Teenagers: Teenagers are welcome to join our services, but we require consent from both parents. Parents must email us their consent before a teenager can start therapy with us. This ensures that all legal and ethical guidelines are adhered to while providing the necessary support for younger clients.
• Children: Our online therapy platform is not optimized for children. Children typically benefit more from in-person therapy where a therapist can directly interact with them to guide them through therapeutic techniques and practice new skills in real-time.

Resources for children and teens

If you’re looking for support for a child or teenager, there are several external resources that provide specialized assistance:

• Love Our Children USA: Offers a list of national and local resources tailored to children’s needs.
• Child Help USA: Access to the National Child Abuse Hotline for immediate assistance.
• Kids Help Canada, Kids Help UK, and Kids Help Australia: These organizations offer calling, chatting, and emailing services specifically designed for children and teens in need of support.

Ready to explore more?

Visit our website or reach out to our support team for more information on how we can accommodate families and younger individuals with appropriate therapy solutions.

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At Online-Therapy.com, we understand that your therapy needs may change over time. That’s why we’ve made it easy for you to manage your subscription, allowing you to upgrade, downgrade, or cancel your plan as needed to better suit your current circumstances.

Steps to modify your subscription

• Access your dashboard: Simply log in to your account on our website.
• Navigate to subscription settings: From your dashboard, you will find options to modify your subscription details.
• Make your changes: You can choose to upgrade or downgrade your plan based on your therapy needs or cancel your subscription if you wish to discontinue the services.

If you find that you require more support, such as additional live sessions or more intensive interaction, we recommend that you upgrade your plan. Should your circumstances change or you find you need less support, downgrading your subscription is just as simple. We strive to provide excellent service, but if you decide to cancel, you can do so at any time without hassle.

Ready to adjust your therapy plan?

Click here to update your subscription and continue your journey with Online-Therapy.com tailored to your personal needs.

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At Online-Therapy.com, our focus is on providing high-quality therapeutic support through cognitive behavioral therapy and other psychological techniques, which can be very effective for a variety of issues.

While our therapists cannot prescribe medications, they are equipped to offer substantial support and strategies that can help you manage and overcome your challenges. Our goal is to empower you with tools and strategies that enhance your ability to cope with emotional, mental, and behavioral issues without medical intervention. Our therapists work with you to develop these skills and provide guidance tailored to your specific needs.

If you believe that medication may be necessary for your condition, we recommend consulting with a medical professional such as a psychiatrist or your primary healthcare provider who can prescribe the appropriate treatment.

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Yes, we do offer couples therapy! Our program is designed to support both partners in a relationship through comprehensive therapeutic methods that facilitate communication, understanding, and growth.

Features of our couples therapy

• Weekly live sessions: Each week, you and your partner will participate in a live therapy session with your therapist. This provides a dedicated time for both of you to discuss issues, progress, and strategies together under the guidance of a professional.
• Unlimited messaging: Throughout the week, both partners can message your therapist with any concerns or thoughts that arise. You can expect a reply within 24 hours, Monday through Friday, ensuring continuous support throughout your therapy journey.
• Individual therapy components: In addition to joint sessions and messaging, our couples therapy includes individual access to our comprehensive 8-section online therapy program. This includes:
• Worksheets: Engage with tailored worksheets that help you reflect and work through personal and relational issues, with daily responses from your therapist.
• Journal and activity plan: Utilize tools such as a personal journal and a structured activity plan to support your personal and relational growth.
• Yoga sessions: Access to yoga sessions to help reduce stress and improve mental and physical well-being.

Benefits of online couples therapy

• Convenience: There’s no need to travel to an office or arrange for a babysitter. Our online platform makes it easy to fit therapy into your busy schedule, allowing you to focus on rebuilding and strengthening your relationship from the comfort of your home.
• Rediscover love: Our therapy program is designed not just to address issues but also to help you rediscover the love and connection that brought you together.
• Affordable pricing: The cost for couples therapy is $96 per week for the two of you, including a 20% discount for your first month. This investment in your relationship can lead to life-changing improvements and lasting positive changes.

Ready to begin a new chapter in your relationship?

Sign up for couples therapy today and take the first step towards a stronger, more fulfilling partnership.

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Here’s what you need to know about insurance coverage and online therapy services at Online-Therapy.com:

Insurance and reimbursement options

While we don’t accept direct insurance payments, this doesn’t mean your sessions can’t be covered by your insurance plan. Many insurance providers may reimburse you for therapy services, especially as online therapy gains recognition for its effectiveness.

Getting a reimbursement

To facilitate your claims, we provide itemized receipts for all payments. These receipts detail the therapy services received, making it easier for you to file for reimbursement with your insurance provider.

Check with your insurance provider

We recommend contacting your insurance company prior to starting your therapy sessions to determine if they cover online therapy. Coverage can vary significantly by provider and plan, so it’s a good idea to understand the specifics of what your insurance will and won’t cover.

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Yes! Your account and all of your submitted information is automatically deleted after two years. You can change this to a shorter time period or delete your account right away from Privacy Settings »

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Yes! You can download all of your information from Privacy Settings »

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Yes we do! If you are a student, veteran or have a low income, you may apply for financial aid.

In our checkout, simply click on “Apply for financial aid”. Your application is automatically processed and if approved, your cost for therapy is updated right away.

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Unfortunately not, since all of our subscriptions are charged on a monthly, quarterly, or biannual basis. However, if you sign up for one of these plans, we can put your account on hold after one or two weeks, so that you can use your remaining time later on.

We recommend that you use our services for at least one month in order to have time to process everything. Some clients just need guidance from the program and therapist for a few weeks to get back on the right track, while others may need ongoing help and stay with us for about a year.

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Unfortunately not. It is crucial for the therapist to be able to interact in person with a client and have a thorough face-to-face discussion in order to ensure they assign the proper diagnosis.

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Online-Therapy.com will together with the counselor review refund requests on a case-by-case basis, provided that the request is received within 90-days of the charge’s date on your bank statement.

We are not able to grant refunds for services used, such as:

• Live sessions
• Live sessions missed by the client.
• Live sessions canceled by the client less than 24 hours prior to the session’s start time.
• Messaging and worksheet communication.

Want to prevent future charges? Cancel your subscription from here »

If you have questions or want to submit a refund request: Contact us »

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If you have created an affiliate account, you log on from here »

If you don’t have an affiliate account, but you have sent us referrals, you access your affiliate dashboard from here »

You can download all video and audio files. We don’t have an option to download the text material to read offline. But what you can do is to manually copy the text from the sections and the worksheets and paste it into for example Words. This way you can work on our program while being offline and you can submit your worksheet replies once you have access to the Internet again.

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Yes. You can view and download all of your worksheets from here ».

For most browsers, the “Print” function is the fastest and most effective method of saving a webpage to PDF. In the printing window, select "Save as PDF".

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If you’re having suicidal tendencies, or experiencing any symptoms that significantly impact your thinking, safety or the safety of those around you, you will be asked to seek immediate help offline and not use this site. These resources can provide you with immediate help worldwide.

Simply click on the desired currency from the list below. Please notice that if you have already signed up, you need to contact us in order to change currency.

When paying with your credit/debit card, normally the statement descriptor is “WWW.ONLINE-THERAPY.COM” and with PayPal it will normally say: “PAYPAL”.

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You will be billed in the currency you see in our checkout. There will be no currency transfers as long as that is the same currency as for your credit/debit card.

Some banks add a small fee for international purchases.

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Unfortunately we don’t have a free trial. But if you are on a tight budget, you may apply for financial aid for online therapy in our checkout.

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Once you sign up, a personal therapist will be assigned to you automatically based on your profile. If you wish to change to a new therapist, simply click on "Your Therapist" from your dashboard.

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Yes! Please notice that card issuers are still at liberty to authorize or decline any payment as they would with any other type of credit card.

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You have full access to your online therapy program 24/7, every day of the week.

Many of our therapists work on weekends - however, normally your therapist works Monday-Friday and therefore, worksheet feedback and live sessions are normally only available during these days.

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Yes! You can use our services and get help from wherever you are in the world.

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You can cancel your subscription right away and still keep all of your pre-paid days. You can view the details of your subscription and cancel with a simple click of a button from here »

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Your subscription is paid on an ongoing basis. If you sign up on the 11th, the second subscription charge is on the 11th the next month - if you don't decide to cancel before that date.

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Regrettably, we only offer monthly subscription plans at this time. However, if affordability is a concern, we encourage you to explore our financial aid options to see if you qualify for assistance with therapy costs.

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Unfortunately, we can't help you with that.

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No app is needed! Our services have been optimized for smartphones and tablets. Simply log on to your account from any device, wherever you are in the world!

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Yes! You can download and print your receipts from here »

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Simply log on to your dashboard and click on "Live Sessions". The live sessions are available as video, voice only or text chat.

Related: Why was my live session appointment automatically canceled? »

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Yes! When creating your account - select the gender you prefer. You may also change therapist at a later time from your dashboard.

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Yes!

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Yes! Once your account is created you can find out who your therapist is from your dashboard. If you wish to change to a new therapist, you can do that from your dashboard with a click of a button, before paying.

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Duration of therapy sessions

At Online-Therapy.com, each live therapy session lasts for 45 minutes. This duration is designed to provide ample time for a thorough exploration of your thoughts, feelings, and behaviors under the guidance of your therapist.

Subscription options and session availability

• Standard Subscription: Includes one 45-minute live therapy session each week. This plan is ideal for those who seek regular weekly support to address ongoing mental health concerns.
• Premium Subscription: Provides two 45-minute sessions per week. If you require more intensive support and guidance, this option doubles your access to professional care, facilitating deeper and more frequent therapeutic engagement.
• Basic Subscription: Note that the Basic plan does not include live therapy sessions. This subscription is best suited for those who might benefit from therapeutic guidance without the need for live interaction, using tools such as messaging and self-guided activities.

Getting the most out of your therapy

Whether you choose one session per week or two, our therapy sessions are structured to maximize your progress in managing and overcoming personal challenges. Each session is tailored to meet your unique needs, ensuring that every minute is focused on moving you towards better mental health.

Are you ready to take the first step towards a more fulfilling life? At Online-Therapy.com, we’re ready to help you navigate your path to wellness. Click below to get started with us today.

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Yes! We accept both standard credit/debit cards as well as PayPal.

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Unfortunately that is not something we can help you with at this time.

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Emergency contact information is updated from here »

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Sharing preferences are updated from here »

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If there is a problem paying with your card, please contact your card issuer by calling the number on the back of your card and ask them to approve the payment you are trying to make.

You can also select payment option “PayPal” in the checkout routine and pay with your card using them instead.

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After first logging on to your account, use this link for instructions on how to switch between Couples and Individual Therapy: https://www.online-therapy.com/account_couples.php

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At the bottom of each reading section (including the introduction section), there is a checkbox “Mark this section as done”. Mark the checkbox and you are done!

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We don’t have any promo/discount codes or coupons. However, we currently have a 20% discount first month that is automatically applied in our checkout ».

If you are a student, veteran or have a low income, you may also apply for financial aid »

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If you schedule more live sessions per week than what is included in your subscription plan, they will be automatically canceled. Once an appointment is automatically canceled, we always send out an email specifying why an appointment was canceled.

Our Standard subscription plan includes one 45-minute live session per week and our Premium subscription plan includes two live sessions per week.

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