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General Questions

At Online-Therapy.com, we place the utmost importance on the privacy and security of your data. Our online services are meticulously designed to not only meet but exceed the standards set by the Health Insurance Portability and Accountability Act (HIPAA). Below we will show you how we protect your information.

Ensuring your privacy and security

  • Robust encryption: All communications between you and your therapist, including audio, video, and chat messages, are secured with end-to-end best-in-class 256-bit encryption.
  • Protected health information: We host all personal health information behind a secure 3-tier web application architecture, incorporating multiple safeguards and controls to ensure the highest levels of data security.
  • Database security: All our databases are encrypted at rest with industry-leading encryption techniques to prevent unauthorized access.
  • Data retention and deletion: Your account and all submitted information are automatically slated for deletion two years after submission. However, you can adjust this timeframe or delete your account immediately from your privacy settings. Adjust your privacy settings »

Begin your therapy with confidence

At Online-Therapy.com, your mental health and privacy are our priorities. Click below to get started securely and explore the benefits of our HIPAA-compliant online therapy platform.

 

The Online Therapy Program

 

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